Job Description
The Guest Service Associate/Cashier (GSA) is responsible for providing exceptional customer service and ensuring a positive experience for guests.
They greet customers warmly, assist with inquiries, and handle transactions efficiently and accurately.
The GSA maintains a clean and organized workspace, manages cash register operations, and processes payments securely.
They are expected to promote products and services, handle customer complaints professionally, and adhere to safety and security protocols.
The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
The GSA may also assist with stocking shelves, inventory management, and supporting team members as needed.
Overall, their goal is to enhance the guest experience through friendly service, efficient operations, and a positive attitude.