Job Description
The role involves providing first-level escalation support for customer issues, ensuring prompt and effective resolution.
They assist in supervising, coaching, and training Front End Associates to enhance team performance.
The position includes participating in the onboarding and training of new Cashiers, utilizing all available tools to develop their skills.
Ideal candidates will demonstrate strong leadership abilities and a commitment to excellent customer service.
Preferred qualifications include experience in a supervisory or training role within a retail or customer service environment.
This position requires a proactive approach to team development and problem-solving to ensure a positive shopping experience for customers.